What is the guarantee and/or warranty offered?

• All our products come with a warranty/guarantee with a specified warranty/guarantee period. Please read carefully, as each product will have different warranty/guarantee information.

Do you offer trial periods and/or comfort guarantees?

• No, our complimentary consultations conducted by our Health Care Professionals take the guesswork out of choosing a mattress. 
• Please refer to the mattress adjustment period

Where can I find my warranty/guarantee on my product?

• All products that come with a warranty/guarantee will be included in the product’s packaging. If, for any reason, the warranty/guarantee card is missing from the packaging or you have discarded the packaging, please contact us on 1300 854 557 or email info@backtosleep.com.au